Ready to Get Reconnected?
To file a claim, call (877) 412-5188
To file a claim, call (877) 412-5188
We’re excited to announce that Brightstar is now Likewize. Rest assured, your device protection plan hasn’t changed but you will notice our new name and look across all our communications.
Enrolling in our program is easy! Simply sign up when you buy your new phone or device and your coverage starts immediately.
Please note that your device must be fully operational at the time of program activation in order to enroll.
Coverage includes loss, theft, accidental damage and malfunction (after the manufacturer's warranty).
Pricing is $6.95 or $9.95 per month depending upon the retail price of your device.
Up to 2 replacements are permitted in any rolling 12-month period, with a deductible ranging from $59.00 to $199.00 for each approved request.
View our program guide for the full rundown of program pricing, coverage and details.
Give us a call at (877) 412-5188 or fill out the form below for fast and friendly service.
We’ve got all the inside info you need right here in our Resources Center. Check the library below for your program guide, insurance certificate and other information pertinent to your plan.
This program may change or be modified during your term. Please refer to this website for the most current information. We will not cover loss or damage caused directly or indirectly by any of the exclusions listed in the complete Insurance Coverage Certificate and Service Contract. PLEASE READ THE SERVICE CONTRACT CAREFULLY TO DETERMINE YOUR RIGHTS, DUTIES AND WHAT IS AND IS NOT COVERED.
Claims may be fulfilled with new or reconditioned equipment. Reconditioned equipment may have minor cosmetic flaws. Replacement of ‘accessories’ may be with generic or non-original manufacturer accessories. If the exact model is not available, the replacement will be of like kind and quality. You are not required to purchase insurance to activate wireless service. This coverage may provide a duplicate of other sources of coverage. You may cancel at any time.
The Program is a replacement service provided to customers of Smart Protection. The insurance coverage is being provided by New Hampshire Insurance Company, through Brightstar Agency, LLC and is administered by Brightstar Device Protection, LLC. The extended warranty service contract is provided and administered by Brightstar Device Protection, LLC.